Fast response times, and they have a good development team that will find a fix for any issues you have with the software. Customer service is actually really good. Best Regards, Remo SoftwareĮDIT: Decided to change my review because I was a little upset when writing my previous one and wanted to be more level-headed. We look forward to hearing from you soon. Please feel free to contact our support team at for any assistance. If you are looking for a free edition that can allow you to save the 1GB of recovered data, then you could download it from here: To follow up on your case, could you please send us your contact email after receiving our request separately? We would then assist you accordingly with data recovery. Once you are satisfied with the results, you can purchase it to save the recovered files. But it allows you to preview the recovered files within the software window. We suspect that you might have downloaded the demo version of Remo Recover 6.0, which doesn't have an option to save the 1 GB of recovered data for free. We would like to inform you that we do provide a free edition of the recovery software, which can allow you to save the 1 GB of recovered data for free. Hi Franco B, Please accept our sincere apologies for the inconvenience caused to you.
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